FAQ's
Where Does the Departure Take Place?
Most of our yachts and boats depart from Indian Creek Drive or the Miami Beach area. Each vessel has a specific dock location. Once your booking is confirmed, you’ll receive the exact departure details.
How Many Guests Can I Bring?
According to U.S. Coast Guard regulations, private yacht charters are limited to 12 guests plus the charterer. This number cannot be exceeded at any time while cruising, anchored, or docked. For groups larger than 13, multiple yachts must be booked.
Can I Bring My Own Food and Drinks?
Yes, you are welcome to bring your own food and beverages. However, please note that red wine and other stain-causing drinks are not permitted on board.
What If There's Bad Weather on the Day of My Trip?
We’ve got you covered! In case of severe weather, you may reschedule your charter or request a full refund at no extra cost.
What Is Your Cancellation Policy?
Cancel 48 hours or more before your departure: full refund.
Cancel less than 48 hours before departure: non-refundable, and the full charter fee will be charged.
All cancellations must be submitted in writing.
What’s Included in My Charter?
Complimentary ice, water, and soda
Premium sound system for your own music
Licensed captain and crew
Fuel
Floating water mat for fun in the sun
What’s Not Included?
Gratuity (industry standard is 15–20% of the charter price)
Shoes (not permitted onboard)
Smoking (not permitted; however, vaping and e-cigarettes are allowed)
Can I Request Catering or Special Setups?
Absolutely! We can arrange catering, decorations, and custom setups for birthdays, proposals, or any special event. Just let us know your vision.
Can I Bring Children?
Yes, our yachts are child-friendly. We provide appropriately sized life vests to ensure safety for younger guests.
How Do I Pay?
To confirm your booking, a 50% deposit is required. Payments can be made via Zelle, Apple Pay, credit card, or cash. The remaining balance, along with fuel and any extras, must be paid on the day of the charter (cash or card).
Please note: A 7% Florida sales tax applies and will be added to credit card payments.